Got Questions? We've Got Answers!

Find clear answers to the most common questions about our services, policies, and processes. If you don’t see what you’re looking for, feel free to contact us directly.

  • Yes we do! Symmetry Electric will schedule a site visit and gather additional details in order to give you a fair and accurate estimate. We do not charge for this process. You should receive the estimate within 48 hours of our site visit.

  • Depending on the electrical work being conducted, there may be a requirement to pull an electrical permit. As a licensed electrical contractor, Symmetry Electric will coordinate all necessary electrical permits and inspections with the Electrical Safety Authority (ESA).

  • Symmetry Electric does not recommend that any electrical work be performed by unlicensed individuals. We are licensed, insured and only employ competent electricians that are up to date with current electrical code requirements.

  • A service upgrade is the process of upgrading your electrical meter base, breaker panel and main service conductors allowing for a greater electrical capacity. Symmetry electric installs large capacity breaker panels allowing for future electrical demands to be met. If you are thinking of buying an electric vehicle, electric spa or sauna, please contact us to ensure that your current electrical panel and service can safely handle the additional loads.

  • Yes! As a licensed and insured electrical contractor regulated through the Electrical Safety Authority (ESA) and the Corporation des maitres électriciens du Quebec (CMEQ), we only hire competent electricians. Our electricians are in good standing with the Skilled Trades Ontario, CCQ and are up to date with current electrical code requirements in Ontario and Quebec.

  • The most common home EV charger is called a level 2 charger. Depending on the make and model of your vehicle, a level 2, 240v, 40 amp EV charger would allow for approximately 30 to 40km of range per charging hour. The higher the amperage rating of the EV charger, the faster your vehicle will charge. Please contact us to provide you with a free estimate if you require an electric vehicle charger!

  • Yes! Symmetry Electric provides a 1 year warranty on all of its installations and workmanship.

  • Symmetry Electric currently services the following areas:

    Ottawa:

    Orleans, Vanier, Gloucester, Beacon Hill, Rockcliff, Downtown Ottawa, Sandy Hill, Lowertown, The Glebe, South Keys, Hintonburg, Westboro, Altavista, Barrhaven, Kanata, Nepean.

    Quebec:

    Gatineau, Val-des-Monts, Cantley, Wakefield

  • Symmetry Electric is open Monday to Friday, from 8am to 4pm.